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PANAM · One connected operation across every channel

PANAM: from the factory to every channel. One connected operation.

PANAM, a Mexican footwear, apparel and accessories brand
About the company

PANAM is a Mexican footwear, apparel and accessories brand. Its operations span ecommerce, retail and wholesale, with product care and the customer experience as key priorities.

Industry

Fashion

Company size

+200

Challenge

Grow across multiple channels without fragmenting operations: prepare each order for its destination, meet store receiving windows and provide attentive customer support.

Solution

One logistics solution from factory to delivery. Cubbo connects factory-to-warehouse transport, warehousing and fulfillment for PANAM across ecommerce, retail and wholesale. It prepares and labels products to meet each channel's requirements, coordinates last-mile distribution and schedules shopping mall deliveries for the required day and time.

For ecommerce, the Shopify integration automatically receives orders and shipping details, connecting sales with operations.

Results
  • Connected orders: purchase and shipping information flows automatically from Shopify to Cubbo.
  • Dedicated support: assistance with delivery issues and follow-up until the customer receives the product.
  • Operational confidence: PANAM highlights the transparency and coordination it experiences with the Cubbo team.

What PANAM values about Cubbo

“Once the customer places an order, Cubbo takes care of everything.”

Karla, PANAM · Interview with Cubbo, translated from Spanish

Automation without losing control. In the interview, Karla explains that PANAM retains its customer information in Shopify while Cubbo automatically receives the order, delivery address and shipping method.

Support through delivery, not just dispatch. The customer service team steps in when a delivery issue or incorrect information needs attention and follows up until receipt is confirmed. For PANAM, this dedicated support and operational transparency are part of the value Cubbo brings to the brand.

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