Pickup & returns Available
- Pickup and returns at the same location
- There is always a person behind the counter
- Extended hours, 7 days a week at OXXO
- The store your customer already visits every week
- Activate the network through one integration


Textil y calzado. Temporadas, retail y devoluciones.
Pickup and returns for your e-commerce or retail business in Mexico. Your customer chooses where to collect; Cubbo coordinates the operation.
Brands already working with Cubbitos




Una red de operadores y comercios que acerca la recolección a la rutina de tus clientes.A network of carriers and local businesses that makes pickup part of your customers’ everyday routine.


Elige el servicio que necesita tu operación y consulta qué está disponible hoy.Choose the service your business needs and see what is available today.
The order arrives once and waits. We consolidate multiple orders per stop, making it more cost-effective than going door to door.
A QR code by email and WhatsApp. The customer arrives, the operator scans. No box, no printer, no carrier counter queue.
From Cubbito to Cubbito, to OXXO or to a home address. Enable resale, secondhand purchases and inter-store shipments through the same network.
Ya seas un e-commerce o un retail que busca mejorar sus entregas, o un negocio físico que quiere generar ingresos extra, Cubbitos tiene un camino para ti.
Ofrece a tus clientes una alternativa a la entrega a domicilio.
Recibe y entrega paquetes en tu local como parte de Cubbitos.
Tiendas, centros de paquetería y casilleros: conoce los formatos del ecosistema OOH.Stores, carrier branches and lockers: explore the formats in the OOH ecosystem.
Tiendas de conveniencia, farmacias y papelerías que actúan como puntos de recolección.Convenience stores, pharmacies and stationery shops that serve as pickup points.
Ejemplos: OXXO y farmacias.Examples: OXXO and pharmacies.
Sucursales de paquetería donde tu cliente puede recoger su pedido.Carrier branches where customers can pick up their orders.
Ejemplos: Centros de paquetería y oficinas postales.Examples: Parcel service centers and post offices.
Casilleros automatizados en ubicaciones estratégicas, con acceso 24/7.Automated lockers in convenient locations, with 24/7 access.
Ejemplos: Centros comerciales, estaciones de metro y oficinas.Examples: Shopping malls, subway stations and offices.
Así ve tu cliente las opciones de recolección al comprar y desde el seguimiento de su pedido.See how customers choose pickup options at checkout and from their order tracking page.
The checkout shows nearby pickup points, distances and estimated dates alongside home delivery.
From the tracking page, customers can switch to a pickup point after choosing home delivery.
Pick up your order at a location near your address.
Lope de Vega 131 · Mon–Sat 9:00–20:00
Siete pasos conectados. Cubbo coordina la operación y mantiene informado a tu cliente hasta que recoge su pedido.Seven connected steps. Cubbo coordinates the operation and keeps customers informed until they pick up their orders.
Los puntos cercanos aparecen como opción al pagar.Nearby pickup points appear as an option at checkout.
El cliente elige dónde recoger según ubicación y horario.Customers choose where to collect their orders based on location and opening hours.
Cubbo consolida pedidos por punto y optimiza las rutas.Cubbo groups orders by pickup point and optimizes delivery routes.
El paquete viaja al punto elegido con la misma guía y el mismo proceso de recolección.The package travels to the selected point using the same shipping label and carrier collection process.
El cliente recibe el estado del envío, el aviso de llegada y recordatorios.Customers receive shipment updates, an arrival notification and pickup reminders.
El cliente presenta su QR o identificación y recoge el pedido.Customers show their QR code or ID and collect their orders.
Cubbo atiende incidencias del comercio y del cliente.Cubbo handles delivery issues for businesses and their customers.
Conecta tu e-commerce o retail vía API o mediante las integraciones disponibles. Si ya operas con Cubbo Fulfillment, revisamos la activación sobre tu conexión actual.Connect your e-commerce or retail business via API or through the available integrations. If you already use Cubbo Fulfillment, we assess activation through your existing connection.
We match your postal codes against the network to show what share of your orders could go to pickup points today.
Learn about coverage, integration, deliveries and returns.
Cubbo connects delivery and return points within your operation without losing operational control.



Integrate new capabilities into an already connected operation, without adding more complexity.
Access data, statuses, and configurations from a technology layer designed to provide context and control.
Activate more agile, automated, and consistent processes at critical points in your operation.
Add tools and services as your business evolves, without rebuilding your infrastructure from scratch.
Integrate your e-commerce with Cubbo in minutes. We work with Shopify, WooCommerce and API
Cubbo optimizes the delivery route considering multiple packages to the same point, reducing delivery times
Ponemos en marcha la nueva capa funcional con visibilidad y control desde una sola plataforma.
The customer receives a notification and picks up their package whenever they want. No schedules, no lines.
As your needs grow, you can extend capabilities without breaking the platform's logic.
Textil y calzado. Temporadas, retail y devoluciones.
Check statuses, activity, and performance with a clear view of what's happening at all times.
Customize rules, workflows, and criteria to your business logic without relying on manual processes.
Reduce repetitive tasks and trigger automated actions at key points in the process.
Manage various operational layers from a single environment, with fewer disparate tools.
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Brands that sell across multiple channels and need more visibility, control, and operational capacity without adding complexity

High-volume operations, increased demands on delivery experience, and the need for precise inventory control.

Categories where traceability, consistency, and responsiveness are crucial for maintaining volume.
Out of Home Delivery is a delivery model where packages are sent to collection points (PUDO, lockers, convenience stores) instead of the customer's home. The consumer picks up their package when it is convenient, eliminating the need to be at home waiting.
The main benefits include: successful delivery rates of 95%+ (vs 80-85% in home delivery), cost reduction of 25-35%, elimination of failed attempts, greater flexibility for the customer, and lower carbon footprint due to consolidation of deliveries.
Cubbo acts as a control layer that connects your e-commerce with multiple OOH point networks. From checkout, the customer sees options for nearby collection points. Cubbo optimizes routing, manages the operation and keeps the client informed with real-time notifications.
We have +3,500 active collection points. The network is constantly expanding.
Delivery times to OOH point are typically 24-48 hours for metropolitan areas. Once the package arrives at the point, the customer has 7 days to pick it up. We offer real-time tracking throughout the process.
OOH points also function as Drop-Off points. The customer can leave their return package at the nearest point and we will take care of the reverse logistics.
The customer receives automatic notifications at each stage: order confirmation, package on the way, package available for pickup, reminders before expiration, and pickup confirmation.


Speak with our team and discover how to operate in Mexico and Brazil from a single platform.