By centralizing fulfillment, distribution, and operational visibility in a single infrastructure, Hawkers optimized inventory, reduced delivery times, and gained greater control over its regional expansion.
By centralizing fulfillment, distribution, and operational visibility in a single infrastructure, Hawkers optimized inventory, reduced delivery times, and gained greater control over its regional expansion.
Cubbo Engage
Cubbo Engage Support and Post Purchase Ecommerce | Cubbo
Engage is the AI agent that advises, sells, provides logistical follow-up and retains your clients through WhatsApp.
https://cubbo.com/cxp
18% Cart Recovery
Of every 100 abandoned carts, Engage recovers 18 through WhatsApp.
85% resolution
The agent closes 85 out of every 100 status tickets without human intervention.
Up to 70% less RTO
Incidents resolved in chat before the package returns.
94% Open Rate
94% Open rate on WhatsApp vs. 20% on traditional email. WhatsApp has up to 5x greater reach.
92.5% without intervention of the human team
Varone implemented Cubbo Engage with the full stack: inbound conversational agent plus proactive notifications layer connected to order milestones. It is one of the highest volume implementations in production of the Engage portfolio.
Varone implemented Cubbo Engage with the full stack: inbound conversational agent plus proactive notifications layer connected to order milestones. It is one of the highest volume implementations in production of the Engage portfolio.
How it works
Engage covers the entire cycle
Features
Capabilities designed to integrate into your operation.
Talk to Sales
Before and After
From isolated interactions to a connected operation
BEFORE ENGAGE
Disconnected channels
More manual work
Limited context visibility
Reactive support
WITH ENGAGE
Connected conversations
Automated workflows
More operational context
Actions executed from the channel
