L’Oréal Ecommerce Logistics with Cubbo | Cubbo

Sobre la empresa

L'Oréal is one of the largest cosmetics companies in the world, with a broad portfolio of brands and a strong presence in retail, eCommerce and global distribution.

Industria

Belleza

Tamaño de la empresa

+80.000

Oficinas

France (Paris) + global presence

Servicios contratados
Importer & Merchant of Record
Fulfillment
Network of collection points
Reto

L’Oréal’s global scale means coordinating multiple channels, markets and product launches simultaneously. During campaigns and demand peaks, logistics operations had to respond quickly without losing control or consistency.

Fragmentation between systems and complexity in inventory management made it difficult to anticipate demand and execute accurately at key moments.

Solución

Cubbo implemented a connected logistics infrastructure that allowed inventory and order management to be centralized across all channels.

This facilitated greater coordination during campaigns, improving real-time visibility and allowing more agile and consistent execution in different markets.

Resultados
  • Greater operational efficiency in global campaigns
  • Better inventory synchronization between channels
  • Reduction of incidents in demand peaks
  • More controlled and scalable omnichannel operation

Coordinate campaigns on a global scale

Managing launches and campaigns across multiple markets requires an operation capable of responding with precision. Each channel, region, and point of sale adds a new layer of complexity.

A more connected infrastructure allowed L’Oréal to better coordinate these key moments, reducing friction and improving execution.

Anticipate demand

The ability to anticipate demand is key in high-volume campaigns. Without clear visibility, it is difficult to adjust operations in time.

Access to real-time information allowed for better planning and a more agile response to changes in demand.

Synchronize channels without losing control

The coexistence of retail, ecommerce, and other channels requires precise inventory management. Lack of synchronization can create inefficiencies and affect the customer experience.

Centralizing the operation helped align all channels under the same operational logic.

Reduce friction at critical moments

Demand spikes put any logistics infrastructure to the test. Reducing errors and improving execution speed is key to maintaining service quality.

Process optimization allowed L’Oréal to operate more smoothly, even during the highest-pressure moments.

A more consistent global operation

Standardizing processes across different markets helped reduce variability and improve consistency.

This enabled more homogeneous execution, aligned with the brand’s global standards.

A foundation prepared for complexity

Beyond improving efficiency, the goal was to build an infrastructure capable of managing the complexity of a global operation.

L’Oréal now has a stronger foundation that allows it to scale campaigns and operations while maintaining control.

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