Hot Sale: Build loyalty with your fulfillment, not just with discounts

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Have you prepared your offers yet? Very good! Now it's time for you to review your logistics so that you stand out in the Hot Sale of your eCommerce.

When selling Hot Sale, the priority of most eCommerce is to close a high number of sales; however, something that should not be left in the background is the experience provided to customers during their purchase, since their perception of the brand will impact their decision to consume the products again or not.

It's no use for an online store to have excessively low prices if its deliveries are not made on time, so while other retailers compete with each other to see who offers better promotions, you can take the opportunity to differentiate yourself and fulfill each of the orders you have without any complications.

Next, we'll show you how a well-orchestrated logistics operation can help you sell more and leave a positive impression on each of your consumers during Hot Sale 2025.


Hot Sale Challenges That Are Expensive

When the volume increases, the operation reveals blind spots that, under normal conditions, were invisible. In those cases, errors can result in canceled orders, upset customers, and wasted loyalty opportunities.

Learn about some of the challenges you must be prepared to face:

Overestimation of available inventory and other stock errors

If there is no synchronization between what is shown in the catalog and what is in stock, it is very easy to make the mistake of selling what cannot be delivered. Failures like this, in addition to involving refunds or administrative adjustments, also damage the reputation of the business and lower the chances of repurchasing.

Parcel Saturation

During mass events, it is normal for last-mile suppliers to operate at the limit of their capacity and for there to be a logistical collapse, especially when there is no flexible system that allows redirecting deliveries or distributing the flow between different operators.

The critical thing is that the customer doesn't distinguish who failed; for him, the brand was the one that didn't comply. Luckily, online stores that decide to use fulfillment companies don't have to worry about this: Cubbo, for example, reduces picking errors and package delays by 60%.

Situación de saturación de paqueterías.


Lack of visibility on order status

What happens when the customer doesn't get updates to their order? Uncertainty does its thing. The impossibility of tracing a purchase turns initial enthusiasm into a gradual frustration that, although it may not seem like a big deal, does have a direct effect on business satisfaction and reputation.

All of these failures share one thing: a lack of preparation. It's not enough to increase stock or hire more staff for a few days, what matters is to have an operation that combines technology, responsiveness and logistical experience. This is where it becomes clear how much Is it worth investing in a fulfillment service for eCommerce.


What should a faithful fulfillment look like?

Fulfillment that builds loyalty, provides trust, predictability and consistency in each experience; it has to adapt to the pace of demand, respond efficiently at every logistic touchpoint and ensure that every order is managed with the same attention, regardless of volume.

The Hot Sale, then, is a litmus test for your brand promise that you must pass so that your customers continue to come to you and purchase the products that interest them; however, having good fulfillment is something you should worry about all year round.

Establishing defined processes in your operation, defining functional response times, as well as protocols for times of high demand, will help you to offer experiences in which quality is the protagonist. That level of consistency is precisely what builds loyalty, but it's not the only thing.

You might be interested in: Hot Sale: What motivates people to buy from you?

Implementing the following is key to your logistics:

Accuracy: Your task is to ensure that all phases, from picking to delivery, are not faced with obstacles such as stock mismatches, duplications, or incomplete orders and to ensure that users receive what they expect, in the promised time.

Speed: Optimized fulfillment ensures that orders leave the same day they are received, that they are delivered the next day in certain areas, and even offers hourly windows in local deliveries. Thus, the perception of the service becomes favorable, so that the number of cancellations, order follow-up calls and complaints is decreasing.

Efficiency: This means processing hundreds of orders, keeping the inventory up to date and resolving any incident without errors or pauses, factors of great relevance in working environments under pressure.

Gestión eficiente de productos en almacén.


Ensure your success in this Hot Sale 2025 with Cubbo

Collaborate with a supplier specialized in e-commerce fulfillment it will help you scale, balance your costs and improve the buyer experience. Cubbo not only meets those standards: it exceeds them with advantages such as those we will list below.

Free inventory move

Transferring inventory to Cubbo's facilities does not involve additional expenses, so you can easily migrate your operation and focus 100% on business planning, as well as freeing up budget and investing it in aspects that matter during the Hot Sale, such as the acquisition, attention and retention of users.

If you think it's risky to carry out the process before a time when orders don't stop, we invite you to learn about Hawkers' experience with Cubbo so that you too can encourage yourself to take the plunge.

Hawkers x Cubbo: Are you worried about moving before peak season?

AMVO Trust Seal

Cubbo has the seal of trust of the Mexican Online Sales Association (AMVO), a badge that has become a guarantee of reliability for digital buyers and has increased the conversion rate.

Same-day deliveries in Mexico City and in 1.6 days nationwide

As already mentioned, fast deliveries are one of the most decisive factors in consumer perception and, for Cubbo, it is a priority for stores to expedite their orders, even on weekends and holidays, so that they minimize the number of returns and strengthen the after-sales relationship, both in the Hot Sale and in their daily lives.

Real-time visibility

Knowing what's going on with each order doesn't have to be a privilege. Cubbo provides real-time visibility into every stage of the operation: from the state of the inventory to the location of the package in transit, so that your team spends 66% less time resolving issues.


Don't let poor fulfillment affect your Hot Sale 2025

The window for preparing is closing and the Hot Sale is not waiting. The time to boost your logistics operation is before orders come in, not after! Align your fulfillment with a supplier like Cubbo and meet market demands just when they're at their peak.

59% of our clients' buyers were new, with an average sales growth of 1.7%. Do you want to experience the same with your eCommerce? Contact us and transform the logistics of your business.

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