These are the best fulfillment companies in Mexico for DTC in 2025:
- Cubbo
- Envia Fulfillment
- Skydropx
- 99 minutos
- Estafeta Fulfillment
- DHL Supply Chain
- FedEx Fulfillment
- Mail Boxes Etc. (MBE)
- iVoy
- Redpack Fulfillment
In Mexico, more and more brands are betting on a fulfillment model specialized in direct-to-consumer sales (DTC).
This trend responds to a clear need: optimize logistics so that orders arrive faster, at lower costs, and with total control from the warehouse to the customer’s door.
Online direct sales demand more than a good product. Consumers expect fast deliveries, real-time inventory updates, and a frictionless shopping experience.
When logistics fail, the relationship with the customer suffers and business growth slows down.
That is why relying on fulfillment solutions in Mexico oriented to DTC has become strategic. It allows facing demand peaks, reducing errors, and maintaining customer trust in every delivery.
In this article, we show you the essential aspects you must consider to scale your ecommerce with logistics designed for direct sales in Mexico.
The 10 best fulfillment companies in Mexico for DTC
1. Cubbo
In the world of ecommerce fulfillment in Mexico, Cubbo has positioned itself as a benchmark for brands with high direct-to-consumer sales volume (DTC).
Its proposal combines technology, strategic infrastructure, and continuous operation, making it a key partner for those who want to grow without worrying about logistics.
Cubbo handles the entire process: inventory reception, real-time management, picking, customized packaging, optimized shipping, and agile returns.
It also offers a crossborder service that facilitates the importation of products into Mexico, simplifying tax and customs procedures with the support of an importer of record.
One of its main advantages is the location of its fulfillment centers in Mexico City, which allows same-day deliveries in the capital and average times of just 1.3 days in the rest of the country. This is key to improving the customer experience and increasing the repurchase rate.
Cubbo operates 365 days a year, including weekends and holidays, ensuring continuity even during high-demand seasons.
Cubbo highlights:
- Full technological integration with platforms like Shopify, Amazon, Mercado Libre, among others.
- Real-time visibility of orders, inventory, and shipments.
- Cost and time optimization thanks to smart carrier allocation.
- Specialized returns management with same-day reintegration of products.
- Support for fintech and crossborder services, ensuring reliable operations in international markets.
Cubbo is not just a logistics provider, it is a strategic ally for DTC ecommerce in Mexico that seeks to scale with security and efficiency.
If you want to know how to optimize your logistics operation, we can help you. Every business is different and it is worth speaking with a specialist before making a decision.
2. Envia Fulfillment
Envia Fulfillment is a solution designed for ecommerce businesses that require comprehensive management of inventories and shipments.
Its strength lies in its wide integration network with national and international carriers, allowing different shipping options for end customers.
It offers storage, packaging, and distribution services, along with a control panel that makes it easier to track each order.
Although delivery times may vary depending on the area, it is a flexible alternative for businesses that prioritize a variety of shipping options.
Envia Fulfillment highlights:
- Wide network of connected carriers.
- Inventory and shipment management from a single platform.
- Service available in different cities in Mexico.
3. Skydropx
Skydropx is known as one of the most complete shipping management platforms for ecommerce in Mexico.
Although it does not always offer fulfillment in the traditional sense, its value lies in shipping automation and the ability to quote multiple carriers in seconds.
For companies that want to keep control of their own inventory, but seek to optimize shipping costs and times, Skydropx is a useful tool.
Skydropx highlights:
- Immediate quotation of multiple carriers.
- National and international shipments.
- Integration with marketplaces and online stores.
4. 99 minutos
99 minutos has specialized in offering ultra-fast deliveries in urban areas, with services ranging from same-day to next-day. Its focus is on solving the last mile, one of the biggest challenges for ecommerce operating under the DTC model.
Its strength lies in delivery speed and coverage in key cities in Mexico and Latin America, which allows brands to improve the final customer experience.
99 minutos highlights:
- Same-day and next-day deliveries in urban areas.
- National coverage and regional presence in Latin America.
- Last-mile specialization.
5. Estafeta Fulfillment
Estafeta, one of the most recognized courier companies in Mexico, has also developed fulfillment services for high-volume ecommerce.
Its proposal includes storage, order preparation, and shipping, fully integrated with its land and air transport network.
The great advantage of Estafeta is its consolidated national coverage, making it a solid option for brands that need to reach every corner of the country.
Estafeta Fulfillment highlights:
- National coverage with its own network.
- Integration of storage, preparation, and shipping.
- Experience and trust from a recognized logistics brand.
6. DHL Supply Chain
DHL Supply Chain is one of the major international players with a strong presence in Mexico.
Its ecommerce fulfillment proposal is based on a network of modern warehouses and highly standardized processes.
Although mainly oriented toward large brands with high volume, its advantage is its global scale, ensuring compliance with timelines and a proven system for handling large operations.
DHL Supply Chain highlights:
- Global infrastructure with a presence in Mexico.
- World-class standardized processes.
- Services oriented to large-scale operations.
7. FedEx Fulfillment
FedEx has also developed integrated fulfillment solutions with its shipping network, offering storage, order preparation, and distribution both nationally and internationally.
Its strength lies in the reliability of its delivery times and the ability to leverage its global logistics expertise to reach different markets.
FedEx Fulfillment highlights:
- Consolidated international logistics network.
- Integrated processes from storage to last mile.
- High delivery reliability.
8. Mail Boxes Etc. (MBE)
Mail Boxes Etc. offers storage, packaging, and shipping solutions tailored to ecommerce businesses seeking to outsource part of their logistics operations. Although better known for courier services, its fulfillment division has grown in Mexico.
It is an alternative for businesses that value flexibility and personalized support, especially in expanding markets.
Mail Boxes Etc. highlights:
- Flexible services adapted to different types of ecommerce.
- National coverage with multiple service centers.
- Personalized support and close attention.
9. iVoy
iVoy is a Mexican company focused on fast deliveries in urban areas, specializing in last mile.
Although its national coverage is more limited, it stands out for its speed and reliability in cities such as Mexico City and Monterrey.
It is ideal for brands seeking to offer an almost immediate delivery experience in dense urban areas.
iVoy highlights:
- Express deliveries in major cities.
- Focus on last mile and customer experience.
- Coverage in key metropolitan areas.
10. Redpack Fulfillment
Redpack has added fulfillment services to the storage and distribution it already managed through its transport network.
It is a solid option for brands that need to reach different states in Mexico with reliable coverage.
Its proposal is centered on offering a complete service, from product reception to final customer delivery, integrating processes simply.
Redpack Fulfillment highlights:
- Consolidated national coverage.
- Fulfillment services integrated with transport.
- Reliable alternative for ecommerce with national reach needs.
What is Mexico DTC fulfillment and how does it work
Fulfillment in Mexico for direct-to-consumer sales (DTC) is the service that allows brands to outsource their entire logistics operation.
This includes inventory storage, order picking and packing, shipping management, and returns, all directly connected to the online store or e-commerce or marketplace.
Unlike traditional logistics, where the company must handle warehouses, staff, and carriers, DTC-focused fulfillment is designed for ecommerce.
The key is that each order is processed quickly and automatically, with total real-time visibility.
For a brand selling directly to consumers, this is strategic. It means being able to compete on delivery experience, reduce errors, and focus on growth without being slowed down by logistics issues.
4 Advantages of outsourcing your DTC fulfillment in Mexico
1. Cost and infrastructure savings
By delegating logistics to a fulfillment specialist, you avoid investing in warehouses, staff, systems, and your own transport.
You only pay for the space and services you actually use, which generates significant operational savings and allows you to allocate resources to brand growth.
2. Reduced delivery times nationwide
Thanks to strategically located fulfillment centers in Mexico, it is possible to make same-day deliveries in major cities and averages of 1 to 2 days in the rest of the country.
This improves the customer experience and increases repurchase likelihood.
3. Scalability for high-demand seasons
During campaigns like Buen Fin or Christmas, orders can multiply.
With specialized fulfillment, you have 365-day operations, flexible capacity, and processes prepared to absorb sales peaks without affecting service.
4. Access to advanced technology and real-time reports
A DTC fulfillment system in Mexico offers direct integrations with platforms such as Amazon, Mercado Libre, Shopify, or WooCommerce.
This gives you total visibility of inventories and shipments, plus real-time reports for fast and reliable decision-making.
Key services of DTC fulfillment in Mexico
Inventory reception and management
The first step of a DTC fulfillment service is receiving products.
Inventory is recorded the moment it arrives at the warehouse, with real-time control and processes designed to avoid errors.
This allows brands to have a clear view of product availability and plan sales more efficiently.
Picking, packing, and customization
Each order is prepared quickly and accurately.
Automated picking and customized packaging ensure the customer receives the product in perfect condition and with an experience aligned with the brand’s identity.
This is especially important in DTC ecommerce, where presentation is part of the value promise.
Smart shipping and real-time tracking
A key aspect is the intelligent allocation of carriers, which optimizes cost and delivery time.
Added to this is the ability to offer real-time tracking, which generates trust in the end customer and reduces the need for customer service regarding shipment doubts.
Returns and exchanges management
In direct sales, returns are inevitable.
An efficient fulfillment system must offer fast return processes, with same-day reintegration of products into inventory.
This not only reduces losses but also improves customer perception of the brand.
Technology and integration facilities
Integrations with online stores and marketplaces
Technology is the heart of modern fulfillment.
Having direct integrations with platforms such as Shopify, Amazon, Mercado Libre, or WooCommerce allows orders to be automatically synchronized, eliminating the need for manual management.
This ensures fluid processes, fewer errors, and a seamless connection between sales channels and logistics.
Benefits of having your own technological platform
A proprietary fulfillment platform offers greater control and security.
It allows centralization of inventories, orders, and shipments in one place, with real-time reports that enable quick, data-driven decisions.
For DTC ecommerce, this translates into transparency, flexibility, and the ability to adapt operations to each growth stage.
Process automation for greater efficiency
Logistics process automation prevents errors, reduces operation times, and ensures that each order is processed smoothly.
This means greater efficiency for the brand and a more satisfying experience for the final customer.
With automated systems, scaling up during demand peaks becomes manageable without losing precision or speed.
Building trust in logistics operations
Close and human treatment
One of the pillars of a good fulfillment service is clear and constant communication.
Brands need to feel that behind the operation there is a human team available, capable of solving questions and providing follow-up without detours.
Trust is built when every interaction is professional, direct, and empathetic.
Proprietary technology for greater transparency
Having proprietary technology in fulfillment allows brands to have total visibility of their operation.
From inventory status to order tracking, everything is managed in real time.
This eliminates uncertainty and generates peace of mind in the relationship with the logistics provider.
Ease of contact
Trust is also reflected in the ease of communication.
Whether by phone, WhatsApp, email, or in-person meetings, brands value knowing that they have an open channel to talk to a specialist whenever necessary.
This avoids long or cold processes and generates a closer and more agile experience.
Avoid repeating the case in every interaction
Nothing creates more frustration than having to explain the same problem over and over again.
A reliable fulfillment provider maintains a clear customer history, which allows continuity in each situation without wasting time.
This detail, although simple, is fundamental to strengthen the trust relationship.
In some cases, working with a registered merchant becomes essential to ensure compliance with legal and financial requirements, especially when operating across multiple markets.
3 Common cases of DTC fulfillment in Mexico
1. Examples of optimization in direct sales
Brands selling direct-to-consumer in Mexico often face high order volumes during key seasons, frequent returns, and the need to keep inventory always available.
With a specialized fulfillment service, these situations become agile and predictable processes.
2. Results in reducing times and increasing satisfaction
The results are clear: same-day deliveries in large cities, averages of 1 to 2 days in the rest of the country, and efficient return management.
All this improves final customer satisfaction and strengthens the brand’s reputation.
3. How to boost national and regional growth
An efficient logistics operation not only solves shipments, it opens the door to national and regional growth.
With a solid DTC fulfillment system, brands can expand with confidence, reach new markets, and offer a competitive shopping experience compared to ecommerce giants.
For brands planning regional or international expansion, understanding the role of the commercial registry is crucial to formalize operations and build legal trust with partners and customers.
Why consider Cubbo as an ally in Mexico
Experience in high-volume logistics solutions
Cubbo specializes in fulfillment for ecommerce with high demand, which means its processes are designed to handle large order volumes with precision and speed.
Its experience in the Latin American market allows it to anticipate common challenges and offer solutions adapted to each brand’s reality.
Infrastructure and continuous operation
With fulfillment centers in strategic locations in Mexico City, Cubbo has the capacity to offer same-day deliveries in the capital and 1 to 2 day averages nationwide.
In addition, its 365-day operation, including weekends and holidays, ensures that logistics never stops during the most important moments for your business.
Specialized support for DTC brands
Cubbo focuses on supporting brands that sell directly to consumers, with processes that include inventory reception, customized packaging, smart shipping, and agile returns.
This is complemented by a team that provides close and professional support, understanding that each ecommerce has different needs when scaling in Mexico.
Frequently Asked Questions (FAQs)
What does DTC fulfillment mean in Mexico?
DTC fulfillment in Mexico is the service that allows ecommerce brands to sell directly to the final consumer, outsourcing their entire logistics operation.
This includes storage, order preparation, shipping, and returns, ensuring that each purchase arrives quickly and reliably.
What are the benefits of working with a fulfillment provider specialized in direct sales?
A provider specialized in DTC understands that the shopping experience depends on logistics.
The main benefits are: reduced delivery times, infrastructure savings, scalability during high-demand seasons, and real-time technology access for total visibility of inventory and orders.
How does the integration with my online store work?
The fulfillment system integrates directly with platforms such as Shopify, Mercado Libre, Amazon, or WooCommerce, among others.
This way, each order automatically enters the warehouse to be prepared and shipped without manual management.
The entire process is synchronized in a single panel.
Can same-day deliveries be made in Mexico?
Yes. Thanks to strategically located infrastructure in Mexico City, it is possible to offer same-day deliveries in the capital and 1 to 2 day averages nationwide.
This allows brands to compete at the level of the major ecommerce players.
What happens with my returns and product exchanges?
Returns are a natural part of direct sales, and a good fulfillment service must manage them quickly.
With a specialized system, returned products can be reintegrated into inventory the same day, reducing losses and keeping the customer satisfied with a clear, frictionless process.
